Contact

Please use the information below to contact us if you need help or have any questions:

Email Address: contact@mevokir.com
Business Address: 72 Stone Nullah Lane, Wan Chai, Hong Kong

Contact Information & Hours:

Monday to Friday: 9:30 AM – 5:00 PM (GMT+1)

Saturday to Sunday: 10:00 AM – 4:00 PM (GMT+1)

We aim to respond to all emails within 12 hours on weekdays and within 24 hours over the weekend.
Or you can just fill the form below:

Frequently asked questions

After confirmation, orders are processed in one to two business days. After your order ships, you will receive an email with a tracking number.

After dispatch, standard delivery within the UK normally takes three to seven business days.

Within three minutes of placing your order, you can contact our support team to cancel it. The order can only be returned after it has been delivered because it is already in the processing stage.

Items must be unused, in original condition, and in their original packaging in order to be returned within 30 days of delivery.

Your order will not be confirmed if your payment is unsuccessful. Unpaid orders are automatically cancelled after 24 hours, but you can try again with a different payment method.